Restoration¹⁵

*Our workshop will be closed from December 24 through January 2*

*If you've recently purchased a service, please hold off on sending your shoes until we reopen. We'll resume receiving and working on orders starting January 3*

1. SELECT AND PURCHASE YOUR RESTORATION SERVICE. Click on the type of repair needed for your shoes. If you’re unsure about the type of service purchase “general repair” or send 2-5 photos of your shoes by contacting us via chat or email restorations@feitdirect.com 

2. SEND US YOUR SHOES. Once you purchase your service please make sure to read through your confirmation email for detailed instructions on how to send. Shipping to Goods & Services is covered by the customer. 

3. WE RETURN YOUR SHOES TO YOU. Once your repair is complete Goods & Services will reach out with tracking details. Returns on all US based repairs are free of charge. *current wait times for repairs are 8 - 10 weeks. 

CONTACT US

Phone: +1.973.339.3759 (M – F, 10am – 6PM EST)

Email: restorations@feitdirect.com (Response within 48 hours)

Chat: available M – F 10 – 6PM EST