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Shipping & Returns

FEIT can ship practically anywhere in the world with the assistance of our freight partners. 

All domestic shipments will ship from the United States with the assistance of UPS.

All international shipments, to over 90 countries, will ship from the United States with the assistance of Pitney Bowes.

We send you a tracking number by email, and customers can login to view order status and delivery tracking details.

Undamaged goods can be returned within 30 days of delivery to redeem a full refund. If goods are defective or incorrect FEIT Direct will pay any shipping costs incurred. Refunds or credit will be issued within a week of receiving returned items. Please email info@feitdirect.com for return authorization. 

Due to the fact that all of our products are produced in limited numbers, we cannot guarantee the availability of any of our items. If an exchange is needed, please send the unwanted item back for a full refund and place a new order online for the desired item. 

All lowered/discounted priced items are Final Sale.